Delivery and tracking
All our orders are dispatched from our warehouse in the Netherlands, mostly using local delivery methods. You'll be notified once your order has been dispatched. Delivery times and charges depend on your location. Orders are handed over to your local parcel service for final delivery, so check the list below to see who that is for your country. Please enter your address in the format your local service uses, and add a phone number so the delivery company can reach you if needed.
Tracking:
The table below shows which parcel services we use to deliver to your country. In most cases, your parcel is passed from our partner Landmark Global to your local parcel service for the last-mile delivery. Your track-and-trace email will include a link to your local parcel service so you can follow your order further. Please note that it can take a few working days before local tracking becomes active — but rest assured your order is on its way!
If you did not receive a tracking email from us (please also check your spam folder), reach out to [email protected] with your order number, and we will be able to provide your tracking information.
Customs and tax
European Union
If you live within the European Union, our shop will automatically calculate the correct VAT rate at checkout once you select your destination. You won't pay any tax or import duties when your order arrives.
Rest of the world
If you live outside the European Union, our shop won't charge VAT. It's deducted once you select your destination at checkout. You are responsible for any tax or customs duties your own country applies when you receive goods from abroad. We cannot be held responsible for these customs charges or duties.
Delivery costs and times
| Country | Delivery cost per order | Delivery in working days | Local delivery partner |
| Australia | €9,95 | 6-12 | Australia Post |
| Austria | €6,95 | 4-6 | DPD |
| Belgium | €5,95 (free for order value over €35) | 1 | Bpost |
| Bulgaria | €7,95 | 7-9 | DPD |
| Canada | €9,95 | 6-10 | Canada Post |
| Croatia | €8,95 | 5-8 | Packeta |
| Cyprus | €9,95 | 5-8 | Cyprus Post |
| Czech Republic | €7,95 | 5-8 | Packeta |
| Denmark | €7,95 | 4-8 | Bring |
| Estonia | €9,95 | 5-8 | Packeta |
| Finland | €9,95 | 6-8 | Bring |
| France (no overseas territories) | €6,95 | 3-5 | Colis Privé |
| Germany | €5,95 (free for order value over €49) | 2-3 | DHL |
| Greece | €11,95 | 6-10 | DHL |
| Hungary | €7,95 | 5-8 | EU shipments |
| Ireland | €7,95 | 7-9 | An Post |
| Italy | €7,95 | 5-7 | Poste Italiane |
| Latvia | €9,95 | 5-9 | Packeta |
| Lithuania | €7,95 | 5-9 | Packeta |
| Luxembourg | €6,95 | 3-5 | Post Luxembourg |
| Malta | €9,95 | 5-8 | Malta Post |
| Netherlands | €4,95 (free for order value over €30) | 1 | DHL |
| New Zealand | €9,95 | 6-12 | NZ Post |
| Norway | €7,95 | 6-10 | Posten |
| Poland | €6,95 | 5-8 | InPost |
| Portugal (incl. Azores and Madeira) | €6,95 | 5-7 (mainland) | MRW |
| Romania | €7,95 | 5-9 | Poşta Română |
| Singapore | €9,95 | 6-12 | SingPost |
| Slovakia | €7,95 | 5-9 | Packeta |
| Slovenia | €7,95 | 5-9 | Packeta |
| Spain (incl. Balearic and Canary Islands) | €5,95 | 5-7 (mainland) | MRW |
| Sweden | €6,95 | 5-8 | Bring |
| Switzerland | €7,95 | 4-6 | Post CH |
| United Arab Emirates | €9,95 | 6-12 | Emirates Post |
| United Kingdom (no overseas territories) | €5,95 (free for order value over €49) | 4-6 | Royal Mail |
| United States | €9,95 | 6-10 | USPS |