Shipping
All our orders are shipped from our warehouse in the Netherlands using local shipping methods mostly. You will be notified when your order has been shipped. Delivery time and shipping charges depend on your location. Orders are handed over to your local parcel service for delivery, so check the list below who that is for your country. Please write your address as they know it. We ask for a phone number, so that delivery companies can reach you, if necessary.
Tracking:
In the table below you can find which service we are using to ship to your country. In some cases the package is handed over to your local parcel service for the last mile delivery. That will be indicated in the tracking information once your order has arrived in the country of destination.Please be aware that it takes a few business days before the tracking becomes active, but know your order is on the way!
If you did not receive a tracking number from us, please reach out to our [email protected] with your order number.
Customs and tax
European Union
If you live within the European Union, then our shop will automatically calculate the correct sales tax rate (VAT) in the checkout once you select your destination. You do not have to pay any tax or import duties when receiving your order.
Rest of the world
If you do not live in the European Union, then our shop will not charge you any sales tax (VAT). It will be deducted once you select your destination in our checkout. You are responsible for any tax or customs duties that your own country is charging you when receiving products from outside of the country. We are not responsible for any of these customs charges or duties.
Shipping cost and delivery time estimate
| Country | Shipping Cost per Order | Delivery in Business Days | Local Parcel Service |
| Austria | €7,95 | 3-4 | DHL |
| Belgium | €5,95 (Free for order value over €35) | 1-2 | Bpost |
| Bulgaria | €11,95 | 7-9 | DHL |
| Canada | €8,95 | 6-10 | Canada Post |
| Croatia | €9,95 | 5-8 | DHL |
| Cyprus | €9,95 | 5-8 | Cyprus Post |
| Czech Republic | €8,95 | 5-8 | DHL |
| Denmark | €7,95 | 4-8 | DHL |
| Estonia | €9,95 | 5-8 | DHL |
| Finland | €11,95 | 6-8 | DHL |
| France (no overseas territories) | €7,95 | 3-5 | DHL |
| Germany | €6,95 (Free for order value over €45) | 2-3 | DHL |
| Greece | €11,95 | 6-10 | DHL |
| Hungary | €9,95 | 5-8 | DHL |
| Ireland | €8,95 | 7-9 | DHL |
| Italy | €7,95 | 5-7 | DHL |
| Latvia | €9,95 | 5-9 | DHL |
| Lithuania | €9,95 | 5-9 | DHL |
| Luxembourg | €7,95 | 3-5 | DHL |
| Malta | €9,95 | 5-8 | Malta Post |
| Netherlands | €4,95 (Free for order value over €30) | 1 | DHL |
| Norway | €7,95 | 6-10 | Posten |
| Poland | €7,95 | 5-8 | DHL |
| Portugal (incl. Azores and Madeira) | €7,95 | 5-7 (mainland) | DHL |
| Romania | €11,95 | 5-9 | DHL |
| Slovakia | €9,95 | 5-9 | DHL |
| Slovenia | €9,95 | 5-9 | DHL |
| Spain (incl. Balearic and Canary Islands) | €7,95 | 5-7 (mainland) | DHL |
| Sweden | €7,95 | 5-8 | DHL |
| Switzerland | €7,95 | 4-6 | Post CH |
| United Kingdom (no overseas territories) | €6,95 | 4-6 | Royal Mail |